Our team dedicated to working with enterprises on supporting their cloud operations is proficient in maintaining commonly used platforms. Our scope of services contains support for tools covering features essential to develop an efficiently built cloud-native stack.
We have proven experience in operating on platforms deployed on the most popular cloud infrastructures, and although we don’t provide support services for cloud maintenance, our experts are fluent in their environments.
We work with our customers to tailor a support plan that fully meets our clients' needs and allows our business partners to get the most out of the expertise gathered by Grape Up through the years of collaborating with the world's top enterprises.
2nd and 3rd level support for all Cloudboostr components (including OSS)
Operations support in operating, upgrading, patching and customizing the platform
Backup strategy assistance and execution guidance
SLA tailored to your specific support requirements
Multiple support channels