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Platform Ops & Support


We provide enterprise support, administration, and operations for your entire cloud-native stack, including various distributions of Kubernetes and Cloud Foundry platformsKubernetesCloud Foundry


Cloud platform
administration & operations

A managed service, aimed at maintaining a 24/7 continuity of your business. Our operation team is responsible for daily ops work and ensuring your cloud-native platform functions properly, securely and reliably.

Cloud platform support

Grape Up offers 2nd and 3rd line support for your cloud-native platform stack. Our cloud experts are available to share their technical knowledge, to provide a hands-on assistance and get you back on the right track.

Cloud platform customization

Grape Up can help further adjust existing cloud infrastructure to your needs by finetuning the configuration or integrating additional 3rd party components and external services.


Have any questions? Feel free to contact us!

We provide services for cloud-native platforms, tools and associated solutions


Our team dedicated to working with enterprises on supporting their cloud operations is proficient in maintaining commonly used platforms. Our scope of services contains support for tools covering features essential to develop an efficiently built cloud-native stack.

We have proven experience in operating on platforms deployed on the most popular cloud infrastructures, and although we don’t provide support services for cloud maintenance, our experts are fluent in their environments.


Platform
Tools & Service
  • CI/CD
  • Databases
  • Messaging
  • Storage
  • Logs & Metrics
  • Automation
Infrastructure

Support


We work with our customers to tailor a support plan that fully meets our clients' needs and allows our business partners to get the most out of the expertise gathered by Grape Up through the years of collaborating with the world's top enterprises.

2nd and 3rd level support for all Cloudboostr components (including OSS)

Operations support in operating, upgrading, patching and customizing the platform

Backup strategy assistance and execution guidance

SLA tailored to your specific support requirements

Multiple support channels