Bring the new quality of service
to claims and underwriting
We accelerate processes using data-driven automation and computer vision, enabling quick vehicle bookings and efficient claims management.
Learn how we help insurers apply data-driven automation
Explore our consultation and software development services for data-driven automation in insurance. Leverage our expertise to improve user experience, enhance efficiency, and drive business success.
AI as a Service
With ready-to-use services and solutions offered by cloud providers and consultancy companies, AI technology becomes much more accessible and easily consumable. Bots, APIs, and other cloud-based services can be easily integrated into new and existing applications and systems and enhance them with AI capabilities allowing to automate repeatable and time-consuming tasks.
Touchless Mobile Experience
Enabling mobile channels for insurance customers is essential in the digital transformation era. Taking the mobile experience further and leveraging touchless interfaces, biometrics, proximity, and location-based automation becomes even more crucial within the mobility insurance space and related shared mobility products and services.
Deep Learning
Deep learning and convolutional neural networks are excellent methods for image processing and analysis. CNN models can accurately identify and classify objects in pictures as well as find and recognize patterns. These capabilities make them very effective in detecting external vehicle damage such as scratches or bumps. The AI-powered automation can significantly speed up insurance policy applications processing and claims processing.
Computer Vision
Computer vision technology is able to process real-world information more precisely, faster, and more objectively than humans. Visual information – such as photos, images, digitized documents, or CCTV video streams – is present and analyzed at almost every stage of the insurance value chain. ML models specializing in image recognition and video processing can improve user experience, help reduce expenses, or even free up personnel from time-consuming and low added value tasks.
Find out how insurers apply data-driven automation
Use computer vision for smart automation to improve process efficiency
Automating processes is equally vital for customer satisfaction and your teams’ efficiency. Many of the simple, manual tasks that take time and are tedious can be improved by applying smart solutions. Your underwriting and claims teams handle large volumes of customer vehicle photos. Grape Up can help you leverage computer vision to extract vehicle details from pictures to help underwriters validate car insurance applications faster and enable claim processors to verify reported claims at a rapid pace.
Improve the claim experience by providing a touchless rental process
Claims can make or break an insurer’s reputation. This is the stage at which customers’ experience can determine whether they will remain long-term clients or look for options when the policy ends. Coping with the stress of being in an accident or having a breakdown is difficult enough without needing to arrange for a replacement vehicle. You can streamline that process and provide your customers with a touchless rental experience. Grape Up will support you in integrating with rental car providers and in automating the process so that your clients can find and book the nearest available vehicle and start using it immediately.
Flag vehicle damage to boost policy application & claims processing
Assessing the general condition of a vehicle when a customer applies for the policy allows for ensuring that later they do not file a claim for previous damages. Similarly, while submitting a claim, it is necessary to check the vehicle for new damage before proceeding with general inspection at the repair shop. By applying computer vision to car photos, the damage detection process can be simplified and accelerated. The damage will be automatically flagged, and your underwriting and claims teams will be able to operate more efficiently.
Streamline shared mobility claims processing
Managing shared mobility claims can be really challenging. Shared mobility clients expect it to be straightforward, convenient, and fast, so when there is an accident, they hold similar expectations regarding the claim resolution process. Processing these claims is a complex task as there are multiple parties involved protected by different policies. You can improve both adjuster and client experience by leveraging smart automation and building systems that will allow you to process the claims faster and easier.
Write to us if you need help building data-driven automation for insurance
Learn more about digital services in automotive
How does data-driven automation simplify and accelerate processes for companies?
Data-driven automation simplifies and accelerates processes by leveraging advanced technologies such as computer vision and machine learning. By automating underwriting, claims handling, and vehicle information extraction, companies can streamline their operations, reduce manual efforts, and minimize human error. This automation enables faster decision-making, improves efficiency, and enhances overall productivity, ultimately leading to cost savings and improved customer experiences.
How does data-driven process automation simplify and accelerate business processes?
Data-driven process automation simplifies and accelerates business processes through the utilization of advanced technologies like computer vision and machine learning. By automating tasks such as underwriting, claims management, and vehicle information extraction, companies can achieve increased efficiency, accuracy, and speed. This automation eliminates manual, time-consuming tasks, leading to streamlined operations and faster turnaround times. It also improves accuracy by minimizing human errors, resulting in higher-quality decision-making. Overall, data-driven process automation enables businesses to optimize their processes, deliver services more quickly, and enhance customer satisfaction.