Chatbot Integration for Streamlined Internal Communication
GrapeChat is a Slack-integrated chatbot that securely provides employees with instant access to extensive company knowledge and resources.
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Using a chatbot to empower workplace connectivity and knowledge sharing
Developed by Grape Up for internal purposes, GrapeChat is an advanced chatbot designed to integrate seamlessly with Slack, providing employees with streamlined access to a wide array of company resources, including information on corporate rules, values, and historical data.
The chatbot leverages Microsoft Active Directory for secure access control while facilitating group conversations with context-sensitive, non-public data.
It incorporates the entire company’s Confluence knowledge base, processed through a custom pipeline into a vector database hosted on AWS. The setup ensures robust integration with Microsoft Active Directory and Confluence for access management.
Hosted on AWS, GrapeChat is seamlessly connected with Slack, providing instant, comprehensive answers about the company’s structure, history, projects, past research, and internal knowledge base, fostering an informed and connected workplace.
