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Software-driven revolution in the automotive industry enhances the role of the mobility providers as they become key partners for OEMs. Similar trends encourage vehicle manufacturers to deliver mobility services and unleash new revenue streams. All these solutions, such as Audi Silvercar or Porsche Drive, lead to improved customer experience for end-users.
The rise of P2P services and focus on sustainable mobility pave the way for services never seen before - organized ride-hailing, food delivery, or freight transportation using the same fleet of private vehicles. Such solutions encouraged mobility providers to rethink existing processes and introduce new ones for upcoming ideas like insuring the single ride or using distributed ledger technology to secure the payments.
Grape Up architects are experienced in building those kinds of complex, cloud native systems for enterprises on both sides of the equation – OEMs with their connectivity offering and rentals or insurers leveraging their APIs. Proficient in those technologies, Grape Up experts ensure integration of both systems for shared mobility solutions.
Read the ebook and learn about technologies and solutions behind Software-Defined Vehicles. Follow the process from prototyping to changing the entire driving experience. Learn from the automotive experts how software impacts automotive, insurance, and other associated industries.
Managing a fleet of devices is not an easy task. Tracking the vehicle status, the location, and manually planning maintenance is demanding and error-prone. With telematics platforms, Mobility Providers can automate the process. Grape Up engineers successfully built a telematics platform for a large rental company that supports tracking the vehicle location, fuel level, or opening and closing doors. As a result, not only the everyday operations are straightforward but also locating stolen vehicles is possible.
In an ecosystem where each OEM builds its own solution for the Connected Car system, the B2B APIs integration is crucial. The integration layer is required to use a single system for operating a fleet of vehicles provided by various automotive brands. Opportunities for 3rd party integrations are not limited to vehicle status check using OEM APIs but also usage-based insurance, predictive maintenance, or payments.
The pandemic clearly showed that contactless systems are significant - often safer and providing better flexibility and customer experience. Choosing a vehicle, filling in all required information, and paying - all using a single mobile app or website - has become a must-have user experience for digital customers. Grape Up architects have vast experience in architecting and developing huge-scale touchless rental systems.
With the growing number of systems for tracking vehicles, solutions for monitoring the situation have become obligatory. The dashboard, being an all-in-one source of information about all vehicles, customers, and transactions, is a must - both from operators, stakeholders, and management perspectives. Grape Up engineers ensure proficiency in building dashboards for world-renowned mobility providers, enabling them to improve their monitoring systems.
There is no one preferred payment system that works for the whole world. Various countries prefer different means of payment, such as credit cards, wire transfers, or diverse kinds of debit cards. Additionally, the modern FinTech startups created novel payments systems like Revolut or Stripe, while Google and Apple implemented Google Pay and Apple Pay. Integrating all of these payment providers into a single system is challenging but expected by customers. Building numerous integration systems for OEMs, financial institutions, and insurance companies, Grape Up engineers deliver expertise and proven patterns that can be leverage for any use case.
With the rapid growth of electric vehicles, the development of charging infrastructure should become a priority. While the hardware part goes well, service provides struggle with integrating the payment systems, user management, charging control, power management, and charge planning into a single system. In addition, new issues arise while trying to integrate them with other charging networks to increase coverage. Grape Up supports mobility providers by building charging management systems that tackle these challenges.
Analyzing behavioral data allows automotive companies to unlock the potential for cost reduction, open new revenue streams, or even create new business models.
In the insurance industry, it is a fundamental feature allowing for pay-per-use offering as well as granting safe drivers with discounts for the insurance policies.
For the automotive industry, however, it can be treated as the base for predictive maintenance – it allows to plan maintenance works based on the usage of car components, but also to help to analyze the range of the electric car battery based on the long term driving patterns.
For the rental car business, it allows to offer discounts for safe drivers but also allows to propose features and vehicles most suitable for them based on the patterns of their previous behavior.
Integrating OEM’s Telemetry is one of the crucial aspects allowing to unlock new revenue streams as well as reducing operational costs for the mobility providers. One of the key unlocked features is to allow for the bi-directional communication between the car and the user. Locating the car in the parking lot, opening/closing the car from the mobile application, or checking the fuel level significantly increases user satisfaction. On the other hand, analyzing the behavioral data of the driver or the car telemetry itself allows insurance providers to create pay-per-use insurance or discounts for safe drivers.
Grape Up has a proven track record of designing and developing complete telemetry platforms, creating APIs for OEMs that can later be exposed for 3rd parties but also consuming APIs of different OEMs and integrating these data with internal systems.
Geofencing increases the safety of fleet companies' operations by adding the ability to track the location and alert on breaking the agreed boundaries. This is most often a case when a vehicle gets stolen, or a customer tries to avoid higher charges for going abroad. With location-based services, the rental or fleet company is immediately notified of such violation and can act appropriately.
One of Grape Up’s customers – a rental car company, developed a Stolen Vehicle Identification system based on OEM’s Telemetry and Geofencing. During just 6 months from launching this feature and integrating it with its internal fleet management system, the company was able to locate 356 missing (stolen or impounded) cars, thus saving hundreds of thousands of dollars by recovering cars, as well as administration costs.
Breakthrough of the COVID-19 pandemic completely changed the way we work and live thus also changing the way we travel, rent, buy or lease cars. It is now crucial for mobility providers to allow their customers for a counter-less rental experience allowing them to avoid queues, but also unnecessary contact.
For one of its customers, Grape Up has designed and developed a touchless system allowing clients to rent a car directly from a mobile phone. Complete customer journey comes to selecting a car, buying insurance and additional features, paying through mobile phone then locating and opening/closing the car - all from the mobile device. The platform is integrated with OEMs Connected Car platform APIs and an internal telematics system, making the system robust and responsive.
The Volkswagen Group presented publicly their “One Digital Platform” concept allowing to connect in-car services as well as run additional services for vehicles like charging or parking. Especially in the current era of people being always online, there are challenges to satisfy customer needs and expectations, which require a reliable IT infrastructure as a base […]
The Volkswagen Group presented publicly their “One Digital Platform” concept allowing to connect in-car services as well as run addition...
Should the code be green? Sustainable Mobility is the key goal for today and future vehicle manufacturers and mobility providers.