Case Study

Customer:  Automotive Company

Department:  Digital Vehicle Services

Services:  AI Assistants, AI Consulting


In-car Voice AI Assistant




The rapid adoption of generative AI and chatbots in the automotive industry prompted the company to address the growing demand for an advanced car voice AI Assistant, envisioned as both a supportive driving companion and an intuitive travel aide.

Faced with the challenge of simplifying access to an extensive array of features in their most advanced models, the company sought a solution that would allow customers to navigate complex vehicle menus effortlessly using voice commands.

This innovative approach not only enhances the overall driving experience but also ensures that drivers can safely and efficiently tap into all the cutting-edge functionalities at their fingertips.



Approach





To address the evolving expectations of modern drivers and create a more seamless in-car experience, Grape Up proposed to build an AI Assistant tailored to the connected vehicle environment.

The vision was to create a proactive, context-aware companion that enhances everyday mobility by transforming routine interactions into intuitive, effortless experiences.

With a focus on enriching driver engagement and simplifying daily routines, the AI assistant was integrated with both in-car systems and external services.



Outcome





The AI Assistant transformed the in-car experience into a more intelligent, intuitive, and engaging journey.

Drivers gained a natural and responsive companion that streamlined daily tasks, supported hands-free communication, and provided real-time access to relevant information – all through a conversational interface designed for ease and comfort.

This innovation positioned the vehicle as more than just a means of transport – it became a connected, adaptive mobility environment capable of meeting the expectations of today’s digitally empowered users, while opening new pathways for enhancing brand experience and customer loyalty.



Technology stack: Java, Python, AWS, Azure, Terraform, React, LLM, RAGAS, Langfuse

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The controller of the data within the scope provided above is Grape Up spółka z o.o. For full information about processing of personal data please visit Privacy Policy.