Case Study
How a Strategic Data Platform Transformed Software Delivery
Telecom Italia needed a foundational data platform to support faster and more flexible software development to keep up with customer expectations and accelerate time-to-market for new digital services.
Existing systems were not built to handle the agility required for delivering modern, data-driven features at scale.
The challenge was to set up a development-ready platform that could enable teams to build and deploy new applications without disrupting core operations. The data platform had to ensure high availability, performance, and seamless integration with legacy systems.
Approach
Grape Up worked directly with Telecom Italia engineers through pair programming, solving real issues together to teach modern development approaches and platform maintenance in a practical way.
Grape Up consultants promoted DevOps practices to move teams away from traditional methods, supporting cultural change with close collaboration and guidance from internal and external transformation leaders.
Alongside this, Grape Up provided 24/7 platform support, built a cache layer to protect core systems, and delivered focused training in DevOps, cloud infrastructure, and platform operations.
Outcome
With Grape Up’s support, Telecom Italia accelerated its software delivery, launching over 500 applications into production and more than 1,000 in testing. The stable, always-available environment enabled teams to innovate without delays or disruptions.
This foundation helped Telecom Italia improve efficiency and respond faster to business needs – reducing time-to-market for new services and enhancing their ability to compete in a fast-changing industry.
Beyond delivery, the partnership sparked a broader transformation in how teams work – encouraging cross-functional collaboration, faster decision-making, and a shift toward a more agile and customer-focused approach.