Grape Up
uses cookies


This website uses cookies to improve its user experience and provide personalized content for you. We use cookies for web analytics and advertising.


You can accept these cookies by clicking "OK" or go to Details in order to manage your cookies preferences more precisely. To learn more, check out our Privacy and Cookies Policy


OK
Details

1.



Essential website cookies are necessary to provide you with services available through the website, autosave your settings and preferences, and to enhance the performance and security of the website - you have the right not to accept them through you web browser's settings, but your access to some functionality and areas of our website may be restricted.


2.



Analytics cookies: (our own and third-party : Google, HotJar) – you can accept these cookies below:


I don't accept
I accept

3.



Marketing cookies (third-party cookies: Hubspot, Facebook, LinkedIn) – you can accept these cookies below:


I don't accept
I accept

OK
Grape Up
  • Why Grape Up?
  • Solutions
    • Automotive
    • Insurance
    • Finance
    • Telco
    • Retail
  • Services
    • Platform Enablement
    • Platform Ops&Support
    • Engineer Enablement
    • Application Transformation
    • Application Development
    • Hero
    • Data Science
    • MLOps
    • Cloudboostr
    • Why Cloudboostr?
    • Support & Services
    • Pricing
  • Company
  • Insights
    • Blog
    • Webinars
  • Careers
    • Meet us and feel at home
  • get in touch
  • Search
  • Why Grape Up?
  • Solutions
    • Industry
      • Automotive
        • Connected Car
        • Shared Mobility
        • Automotive Cloud
        • Big Data
        • AI
      • Insurance
        • Telematics Platforms
        • Advanced Analytics
        • Data-driven process automation
    • Solution
      • VIN Recognition
      • Vehicle Inspection API
    • Product
      • Cloudboostr
    • Case Studies
  • Services
    • AI & Advanced Analytics
      • Enterprise Analytics Consulting
      • AI Consulting & Implementation
      • AI & Data Infrastructure Engineering
    • Cloud Services
      • Platform Enablement
      • Platform Ops&Support
      • Engineer Enablement
      • Application Transformation
      • Application Development
    • AWS
    • Azure
    • Kubernetes
  • Company
  • Insights
    • Blog
    • Webinars
  • Careers
    • Meet us and feel at home

get in touch
Cloudboostr — Why Cloudboostr Support&Services Pricing Release notes Documentation

Automotive
Industry


Empowering automotive enterprises to build Software-Defined Vehicles


Insurance
Industry


Enabling data-driven innovations in the insurance industry




Vehicle Inspection API



Cloudboostr

Success stories


Get to know how
Grape Up empowers
enterprises
to transform their
businesses


read stories

AI & Advanced Analytics


Enterprise Analytics Consulting


AI Consulting & Implementation


AI & Data Infrastructure Engineering



Cloud Services


Platform Enablement


Platform Ops&Support


Engineer Enablement


Application Transformation


Application Development


Careers


Level up your
career with us!
Explore job
opportunities!



Meet us


Get to know us better
from the inside



Insights


Get hands-on knowledge about cloud-native technologies, DevOps & AI



Blog


Discover our blog to read what's new in the industry



Webinars


Learn new tools and approaches with the community of tech enthusiasts

What are you looking for?


Enter your search term



search

Cloudboostr provides a perfectly
optimized remote support service
in the most convenient way


Basic
Support


A direct helpline to Cloudboostr experts who will give you answers and get you back on the right track.



Dedicated
Support


Dedicated Support Engineers are available to provide hands-on assistance with any issues related to your Cloudboostr installation.



Operations
& Maintenance


A managed service, aimed at maintaining a 24/7 continuity of your business and ensuring your Cloudboostr platform functions properly, securely and reliably.

Support features

support center

Basic
support
Dedicated
support
Operations
& Maintenance
1st level support Optional
2nd level support
3rd level support
24/7 support Optional
Support channels Web, Email Web, Email, Slack Web, Email, Slack, Phone
Number of support requests Unlimited Unlimited Unlimited
Duration of service 6 - 36 months 6 - 36 months 12 - 36 months
Dedicated Support Engineers
Dedicated Operations Engineers
Proactive monitoring
Root cause analysis
Guiding platform upgrades and patches -
Performing platform upgrades and patches
Backup strategy assistance and execution guidance
Response Times
Critical (Severity 1) 4 business hours 2 business hours 1 business hours
Urgent (Severity 2) 8 business hours 4 business hours 4 business hours
Medium (Severity 3) 8 business hours 8 business hours 8 business hours
Low (Severity 4) 16 business hours 8 business hours 8 business hours

Services


We can guide you through the whole cloud-native journey to ensure you fully benefit from the Cloudboostr platform.



Cloud Native
Architecture Design


Advice on the best ways to architect a cloud native environment in an organization to ensure successful adoption of cloud native approach both from operational and organizational aspect.



Cloudboostr Setup
& Installation


Install Cloudboostr platform with default configuration for a given cloud provider and recommended initial setup.



Customization & Advanced
Configuration


Enhance Cloudboostr by setting up application CI/CD pipelines, deploying brokered data services, and introducing custom platform modifications.


learn more


Operations Workshop


In-depth hands-on training for ops engineers on Cloudboostr architectural and operational details.



Cloud Native Enablement


Enable software development teams with Cloudboostr platform and other cloud-native tools and technologies to increase application delivery speed.


learn more

Request a demo


Don't hesitate to tell us what kind of help you need





Please add some short introduction to your case:




The controller of the data within the scope provided above is Grape Up Spółka z ograniczoną odpowiedzialnością with its seat in Krakow, 44 Gabrieli Zapolskiej Str, 30-126 Kraków, KRS no. 0000513816. The data will be processed in order to contact you and in case you give us your consent - to provide information about our products and services. You have the right to access the data, to receive copies, to rectify, delete or demand to limit their processing, to object to processing and to withdraw your consent for marketing contact – by sending us an e-mail: info@grapeup.com. For full information about processing of personal data please visit Privacy Policy.


Why grape up Company Case Studies Blog Resources Careers
Solutions
Industries:
Automotive Insurance
Solutions:
VIN recognition Vehicle Inspection API
Product:
Cloudboostr

Services
AI & Advanced Analytics:
Enterprise Analytics Consulting AI Consulting & Implementation AI & Data Infrastructure Engineering

Cloud Services:
Platform Enablement Platform Ops&Support Engineer Enablement Application Transformation Application Development

Technologies:
AWS Azure Kubernetes

Contact us


get in touch

Feel free to drop us a line

info@grapeup.com


USA

+1 (408) 471 7887

EMEA

+48 530 250 478

© Copyright Grape Up, 2023

Cookies Policy - Privacy Policy

LinkedIn Facebook Twitter Instagram YouTube