Swisscom is part of a turbulent business landscape where disruption is coming from all sides. They recognized that due to a skill gap in continuous integration and development and extended product development cycle times, they were not able to rapidly develop new applications.
Grape Up has extensive experience developing custom software for the Telecom industry. That, coupled with a DevOps approach and experience in building applications on top of Cloud Foundry, made Grape Up the right fit for Swisscom.
Grape Up has been providing Swisscom with a dedicated team for developing Cloud Native applications for the business domains: Mobility, M2M and IoT. Grape Up’s biggest challenge has been helping Swisscom implement an Agile culture. This means how to apply Agile principles in the process of creating new products and services at the speed of business.
Swisscom’s applications release frequency increased significantly. Because of continuous delivery, customers have instant access to updated services and Swisscom stays a step ahead of the competition. By automating several processes in the pipeline, they reduced labor costs while increasing the quality of customer service and satisfaction.